Ready for the next step in your career?
At Courtney Reed Group, our unique approach to recruitment places outstanding people into their perfect jobs, helping employers to drive growth with the right people in the right places.
Managed by Elaine Courtney, the recruitment brand of the Courtney Reed Group is guided by our core values of professionalism, quality, honesty and transparency; it’s at the heart of everything that we do. Our clients truly see the value in our process over our competitors, and loyal customers have allowed us to build our business through recommendation and referral.
To discuss how Courtney Recruitment can help you, call us now on 0151 601 6263.
“Firstly, I think we gave you an extremely difficult brief as we have been looking for superwoman on a budget and the 3 Directors had mixed views on what Superwoman should look like.
Because of the multi skills required from PA , Accountancy, Software literate and general Office Manager duties, it was obvious to me the person would need to be more mature to have this experience, a view that was not always shared internally . I am delighted to see how professional and dedicated you have been on this brief and in my long career I have never worked with a recruitment agency that took so much time to understand the brief, screen so many candidates and short list so accurately that 4 out of 5 candidates would have been competent in the role.
We have really enjoyed working with you on this assignment and after the expensive disaster of our first attempt via a well known national recruiter to recruit we are confident you are the right choice for our future recruitment needs”.
High Growth Tech Start Up company, Liverpool city centre
“You have really ‘wowed my socks’ and completely restored my faith in recruitment!”
Large local hospitality organisation
“I was delighted with the service Courtney Recruitment provided to us. Elaine was a pleasure to work with – her attention to detail and thorough approach to recruitment enabled us to quickly pinpoint the best candidate for our vacancy. I wouldn’t hesitate in using Courtney Recruitment again in the future”.
North West based law firm, established 50 years
“You get our business, Elaine, and it’s that what makes the difference”.
National business start up & growth provider
“Just wanted to thank you for all your work behind the scenes to get this role filled for us.
You were on form as usual and you certainly took away all the agro that’s associated with recruitment”.
North West based construction company
“I’m so glad that you were put in place to help us find someone, the whole thing is such a minefield.
You have done a fantastic job here, you really have
The appraisal report you gave us & the points system just made such a difference
You’re amazing at what you do!
You’ve got such a passion for it, that’s what makes the difference
I must also mention how nothing seemed too much effort for you, and I would definitely recommend you to others looking for assistance in recruitment”.
Local independent retailer
“Everyone needs a top drawer recruiter in their corner – Elaine is top drawer!”
Wirral based marketing agency
“I was very impressed with the speed at which Elaine and her team reacted to our request to fill an urgent vacancy. The understanding of the position we were filling, and the type of candidate required was reflected in the selection of candidates and CV’s sent over, which allowed us to quickly identify, offer and have a new member join our team.
Really delighted with all the help and would recommend Elaine and her team highly.”
“I hate having to deal with recruitment companies!
That was until I had the pleasure of being introduced to Elaine at Courtney Recruitment.
Previously I found that all recruitment companies were interested in doing was filling a vacancy for their benefit, it didn’t matter who the candidate was, just as long as they got taken on.
The difference with Elaine was that she asked to come and see me, she wanted to get to know what I was interested in and what type of candidate was right for our business.
I don’t get loads of CV’s for unnecessary “potential candidates”, but the right type of candidate that I’m looking for.
Elaine and her team are a breath of fresh air within the recruitment industry and I would have no hesitation in recommending her to my friends and business colleagues.”
“Elaine’s approach to recruitment is highly professional and I found that she works with great honesty and integrity, which is a breath of fresh air compared with other recruitment experiences I have had.
I would not hesitate to get in touch with Elaine for my next career move.”
“I didn’t expect that being interviewed by an agency could be such a positive experience, but Courtney Recruitment surprised me.
From the first telephone call, to the last interview, and every email and text in between, Courtney Recruitment made me feel that I was a valued interviewee.
I can’t remember ever going through an interview process where I was left feeling so impressed by the recruitment agency. The warm professionalism, as well as the regular and helpful communication of Courtney Recruitment made me feel a valued interviewee, as well as excited about my new job.
I was very pleasantly surprised by Courtney Recruitment. They combined a highly professional approach to interviews with regular, friendly and helpful communications.
Courtney Recruitment exceeded my expectations. They are an extremely dedicated and professional team who took great care to keep me well informed throughout the interview process, even checking in with me after I began my new job.”
“Throughout my dealings with you and your office, there has always been a high level of professionalism, from my initial meeting with yourself to the finding of candidates and interviewing process. This is in stark contrast to the other agencies I have used previously which have been highly unprofessional.
I have found your organisation to be extremely thorough throughout the whole recruitment process.
And regarding the quality of the candidates presented to us, all I can say is that every candidate you have put in front of me has been fit for purpose. This is because you invested the time upfront to understand exactly the sort of person we are looking for.
I would absolutely recommend you to any other organisation. You are the best agency I have worked with and will not be using anybody else in the future”.
Wealth Management Company, Formby
“I have been working with both Elaine and Stuart from Courtney Recruitment for two years, and I have found them both highly professional and clearly focused on delivering an exceptional client service.
They are always keen to ensure they have the Profile for the candidate absolutely accurate, and with that attention to detail they invariably find the right person for the identified role.
I have also found them very flexible in their approach to arranging and attending candidate meetings, and providing additional candidates notes in addition to the actual CV.
However, results are what matter, and over the last 2 years, Courtney Recruitment have placed candidates for Office Admin, Office Managers, Paraplanners and more.
Courtney Recruitment are now referred regularly by the management team within both the Liverpool office & the new Business Growth Unit”.
Liverpool Wealth Management Company
“Given that most companies nowadays use recruitment agencies, job seekers do have to deal with them.
Courtney Recruitment is the best I have come across, by far.
Their advantage over the recruitment giants is that they offer a highly personalised service, taking time and trouble to find out what both the candidate and the recruiter are looking for.
The level of professionalism and customer service is way beyond what I have experienced elsewhere.”
“I’ve already recommended Elaine and the team to several of our contacts as the service we received was unparalleled. We run software teams and are used to hiring lots of people and, to be frank, working with recruiters has always been a nightmare. We had a completely different experience when working with Courtney.
Elaine worked on tightening our job spec, processing applications, phone interviews, face to face interviews and finally recommendations on who we should employ. We ended the process having invested relatively little time ourselves and the results exceeded our expectations in every aspect.
We fully expect to work with Elaine on further projects in the near future.”
“Courtney Recruitment provided me with an outstanding service and attention to detail! Laura and Elaine made me feel comfortable and confident, they were professional but very approachable, they made me feel like their door was open 24/7 even following my interview.
Their excellent support throughout meant that from the first phone call, to getting to interview stage they ensured that I was well informed and that enabled me to focus on the main aim, getting the job! They truly made my experience one to remember and I can’t thank them enough for helping me to secure my dream job. I would highly recommend them.”
“Having used several ‘large’ recruiters over the years, none of whom I felt had given us the level of service that we would expect, I engaged Courtney Recruitment to work on finding a new member of my team.
I had heard that they were ‘different to other recruiters’ and whilst sceptical, I decided to give them a chance and see what they could do.
From the first interaction to the placement of the candidate, I can honestly say that they have delivered a process for recruitment that is not only highly effective, but has saved me a whole lot of time, cost and effort and, most importantly, has found a new employee who I firmly believe will be with us for the long term to help us grow the business. The person who got the job was exactly what our business needed.
I would have no problem in recommending Courtney Recruitment to contacts and clients, as I feel that they have delivered on their promise to change my mind about how recruitment can, and should, be done. I will not be using the services of the national recruiters in the area any longer! I’ve told Courtney Recruitment that they have all of my business moving forward.
Accountancy Practice – Liverpool City Centre
“We came to Courtney Recruitment to ask for help to recruit an IT technician.
At our first meeting with Elaine, she outlined the process and she assured us that she would stop at nothing to ensure we got the best person for the job, which is no easy task given the role itself is not an ‘easy-to-fill’.
Although it proved challenging, Elaine and her team persevered and held out until we found the right guy (well it’s been almost a month in with us and he’s still here so he must be!)
I would like to thank all of you at Courtney Recruitment for your excellent service and commitment to the task, and we would have no hesitation in recommending you to business associates, friends and family.
Thanks once again.”
“Just wanted to thank both Elaine & Stuart and the Team @ Courtney Recruitment for the hard work and untold hours spent with me building my profile and skill set for the role I’m currently in. From the very 1st meeting over a coffee, they were friendly, approachable yet professional in every aspect of the recruitment process. They uncovered qualities in me that I failed to recognise myself which built a better understanding of who I am and what I could offer an employer. Anyone who is in a position where they feel undervalued, over worked and under paid, then please give Elaine a call! 0151 601 6263 Congratulations on breaking into the Industrial market guy’s…….. See you at the top!”
time it’s been of late. For some this lockdown period has been more challenging
than others, for some it’s been a great opportunity to step off that hamster
wheel of life and relax, take stock, reassess & improve. For others the
need to cease trading has caused heartache and real difficulties. No matter how
it was for us, coming out of lockdown and returning to what will now be our
‘new normal’ will take some getting used to for all of us.
It has certainly had, and will continue to have its impact on business. The new normal will be different, I’m fully expecting to see a totally different business landscape now, from co-located workforces now, teams spending a lot of time working from home with just some days in the office, to some working permanently at home, and being part of regular team video calls to keep in touch.
I'm expecting that companies may feel a little hesitant to recruit staff on a permanent basis for a short period, and are more likely to bring in temporary or fixed term contract workers, or may instead unfortunately feel that they need to let people go. As understandable as making redundancies is, at a time of real need, purely as a last resort, it seems that businesses will need to beware of ‘over pruning’. It is predicted that numerous larger companies may downsize excessively, which in turn could create a significant surge in demand for talent once business recovers.
these factors point to what is going to be a major change in the employment
market now in 2020 and beyond (it is odd that I hear those last 2 words in a
Buzz Lightyear voice now? Too much Disney watching downtime with my daughter!),
to my mind furthered by a number of factors.
numerous conversations since lockdown began with job seekers and businesses, it
seems that the lockdown period has given a lot of people down time to reassess
what’s important to them in life – in much the same way people often do during
summer hols and at Christmas time. A sort of epiphany – And we’re seeing people
who now wish to change their jobs completely, they want to retrain and change
track altogether. They are looking for a completely new path, I’m going to call
this a ‘track change’. This will create an oddly slow ripple effect, as people
will make their move at vastly different stages, according to when they reach
either this realisation that they want to move on, or undertake and complete
any relevant training to facilitate this, or when the move is financially
viable for them.
we will also see a lot of employees who are not keen to return to their current
employer due to the way they were treated during lockdown. Some employees talk
of great communications with their employer keeping them in the loop as to
what’s going on, checking in with them to check they are ok, sending out little
gifts or care packages even! Other have had a very different experience
altogether which seems to have left many, a silent many people disgruntled
about their employer, disengaged and now flicking through job ads as a result.
there are those who may be close to retirement, and may have had a taste of
what is to come and would like to start that new lifestyle sooner than planned.
They are realising that this works for them, they quite like this, and in some
cases are chatting to their employers just to let them know that they might
just not want to come back!
the contracting market has had quite a shake up, we may well see people who
typically only wish to carry out high value contracting work looking for jobs
they might not overwise have gone for, due to the lack of contracting work just
now. Again, this will have quite an effect on numerous recruitment processes,
if a percentage of applicants across the whole jobs market are people who don’t
actually want the job they are applying for! Mayhem!
with the track changing as a result of the epiphanies, those feeling disgruntled
with their employers, the pre-retirees and the contractors all in the mix, this
is going to make it a difficult time to identify talent, true talent that has
the experience and skill set mix that your business needs, but also those who
have their heart set on moving into the job you have to offer and are not in
the job applications process for the wrong reasons.
for talent is going to become more difficult, that’s for sure! The needle in
the haystack effect will be with us for some time. Never has it been more
important to have a solid, robust process in place when you need to recruit,
and to understand the potential new pitfalls. It is key to make sure that you
have someone who can advise and ask you challenging questions, to help
determine whether you need someone temporary, permanent or on a fixed term
contract, to help you pin point exactly what skills and what type of
person/people you need to bring in to your business, someone with expertise who
is happy to share the thinking with you on your recruitment plan.
relationship with a recruiter that you know, that you trust and that you know
you can depend on to get the right result every time you need them is going to
be vital as we all take every positive step that we can to rebuild our economy.
by Elaine Courtney, Director of Courtney Recruitment.
It’s on its way, the good times will return once again, and possibly sooner than you think!
been through unbelievable times of late, we’ve all sat and nervously watched
the daily briefings when they ran each day – and we’ve all heard the word
‘unprecedented’ a million times over, we’ve worried of what will happen next,
we’ve missed our families and our friends lovely faces and we’ve no doubt all
wondered what the ‘new normal’ will be like.
now feels good! The overall picture of the grip this virus had has changed very
much, and whilst we have to exercise caution on an ongoing basis, it seems to
be a level of caution that we have learned to live with already. We’re cautious
if we come into contact with others, if we nip to the local shop, or if we’re
out for a walk. We know how to be careful now, we’re good at this stuff now –
So let’s take this forward and carefully look to get the world of work moving
recent weeks and months, I’ve researched on an ongoing basis, to understand
what’s happening and what is likely to happen. The picture has shifted about
here and there, but what I find now is overwhelmingly positive if I’m honest.
This was backed up recently when Investec showed that the UK GDP will see an
(that word again) unprecedented decline in Q2 of 26.8% – of course, that’s
understandable, but the great news is that this will be followed by a recovery
of 25%! Almost back to where we were, which is far better than most of us were
have been numerous doom mongerers out there warning us all of the huge economic
downturn, the doom of the economy etc etc. it seems wise not to pay too much
attention to the scaremongering and focus on what the economic research tells
economic downturn was not based on a struggling economy – it was driven by an
international need to stop what we were all (almost all) doing. As soon as we
all go back to doing what we did, surely a new form of ‘business as usual’ is
forget, business is based very much on relationships. If your clients recognise
the quality of the work you do, or the quality of your product, it’s a safe bet
that as soon as they need to spend in that area again, they’re right back to
you. Maintain your relationships, help your clients out even when they’re not
buying from you, do what you can to help them and maintain the goodwill vibe
you have going. Keep the conversation going. People want to help others where
they can, I find that this has always been the case, but never moreso than now
with the amazing sense of community spirit that has emerged during this
will be much change for us all to deal with as we move forward, but from the
amazing support we can offer one another, we can all pull together, help out
our friends, colleagues, business contacts where they need it and we will be on
the happy road to recovery in no time!
by Elaine Courtney, Director of Courtney Recruitment.
So, you’ve landed the interview! Great news! Well done you, you’ve obviously presented yourself well to this point, whether that’s via your CV, a telephone interview, a registration meeting with a recruitment agency or all 3.
So, now it’s time to turn your thoughts to the interview, and what you can do to make the absolute best of it, and make the experience as stress free as possible.
These tips might help make things a little easier on the day:
And remember – the interviewer is a person, just like you and me. They got up this morning, got ready and came into work, just like everyone else. They just need to meet you, and get to understand your work history and what type of person you are, so help them to understand all of that. Try to relax, and have an open, positive and friendly conversation.
What is the best type of job for me?
So, you’re ready for your next career move, but you’re not sure what direction to go in, what role to look for next…
How can you work out what the best type of job for you is? For starters, it may help to get jotting some ideas down. Maybe have a go at brain storming?!
So, think about your own personal skill set, not just the skills you’ve gained in the workplace, but those you have gained in your own time...
What are your best skills?
What are you good at?
Would you like to use skills gained through qualification?
Which of those skills would you like to use more, and which would you like to move away from?
Then think about what interests you…
What interests you about any of the roles you’ve held so far?
What do you love to do?
Can you find a role that will allow you to work with your interests?
What sort of jobs include work involving those interests?
Next, what about the type of company you would like to work with…
What would a good company to work for look like to you?
Would you like to work within a large organisation, perhaps a large corporate, or a smaller business?
What would working for a small business mean to you?
Think of the pros and cons to working for each of these, and what they would mean to you.
Then think about the role itself…
What would you like your role to accomplish? What is the ideal outcome/result of your work?
Do you want to help a company to grow, by winning more customers? If so, could a role in sales be good for you?
Do you want to see yourself as a leader who is able to train others in your area of expertise? If so, is a role in management or team-leading your next step?
Then you have to think about the practicalities of it all, what salary do you need? What location can you get to?
Some people find that they want to help develop others, others want to provide a front of house service, greeting visitors, and some people want to make key decisions on how to drive a business forward. Wherever you are within all of this, as long as you take the time to consider what is important to you, and to find the role and company that is the right match for you, you shouldn’t go far wrong.
How do we know what our ‘dream job’ is?
When we think about our dream job, it can mean a few different things. Sometimes people want to use their skills and do something that they are really good at. Others want to work doing something that they love, and have a great passion for – But some people, in fact many people, are still stuck wondering what they want to do, and where they might end up. Maybe it was a far easier question to answer when you were 5 years old; a train driver, a doctor, a vet, a footballer, even a movie star!
Getting a job using your skills is a fantastic idea, and can be a highly effective route to employment. Give some serious thought to what you are good at, and as long as you can effectively portray this and demonstrate it to a potential employer, you have a great chance of gaining work using those skills.
Working in a job that you love and have a great passion for, it is said, can mean that you never work a day in your life. If you really love what you do, it might not even feel like work, for people lucky enough to be in such a situation (I’m glad to say, myself included here).
But if you’re in the jobs market and still don’t feel sure what you want to do or where you’re meant to be, don’t worry too much, this is more common than you might think. Not everyone can picture what their dream job is going to look like, many people don’t know where to start with it, so you’re certainly not alone.
If you don’t know what your dream job looks like, maybe you need to first all think about what kind of thing it needs to involve. Does it need to be something creative? Something office based? Something where you are customer facing? Do you see yourself working for a large corporate organisation, or a small local company? Does it need to be ‘core hours’ or would you prefer to work evenings and weekends? What skills would you like to use? How about getting involved more in something you feel passionate about? There are lots of things to think about, and often ‘brainstorming’ around these kinds of questions can lead to some form of clarity on at least the type of work you want to be involved in.
Don’t forget, there is every chance that your dream job might just present itself to you in some way! I had no idea what my dream job was until I ‘fell into it’ when I entered the recruitment world in 2004. Sometimes chance can intervene and show us the way, and we suddenly realise that we have found what we were searching for. For me, when I started to work in recruitment, I had a sense of feeling as though I was ‘home’, it felt right for me, as it allowed me the balance between connecting and engaging with people, understanding their situation and what they need and working hard to help meet that need. It is a combination of desk work and face to face work, which for me was a great balance.
So if you’re still trying to work out the whole dream job thing, think about your skills, think about your passions, and don’t forget that even if you’re still not sure, your dream job might just come and find you!
Maybe we can help you find your dream job? Give us a call and have a chat, call Elaine at Courtney Recruitment on 0151 601 6263. We would love to help!
Or, check out our current vacancies
Today marks a new chapter…
Courtney Reed Group has today unveiled a new identity, logo and website as part of a corporate rebranding initiative. The development, started earlier this year, was undertaken to support our evolution, set out a vision for the future and provide the best business services to meet our ongoing client needs.
After launching the business in early 2015, we are delighted that Courtney Reed group is now recognised as one of the leading local names in recruitment and tender support services. With a new office in the business district of Liverpool City Council, the rebrand coincides with a period of strong growth after seeing a sharp increase in new and repeat clients in both of the key areas of the business, that exceeded revenue projections.
As we change as a company and grow to encompass other services, we are happy that the brand now brings our services together under one masthead and creates a cohesive message for our engaged and loyal audiences. These are such exciting times for Courtney Reed Group and we felt that the time was right to invest in our communications strategy. It’s all about our clients for us, and we developed so much in our first year that we wanted to create a more prominent brand to underpin our values and strengthen our online and offline messages.
Along with a fresh new look, the new website offers easier navigation, improved information and swift access to vacancies. But today is just the beginning and we would love to hear your feedback so that we can make our site and services even better. Please take the time to have a look around and thank you; we are delighted that you are able to join us on our continued journey.
Find out about the company before you go
Information is so easily accessible these days that there’s really no excuse for not doing a little research into the company you’re being interviewed by before you go in. Google them, spend some time on their website, read any blogs or press releases you might find, just have a little look around and get a feel for their business
What’s the job?
Make sure that you have a clear understanding of what the role involves, try to get hold of a copy of a job description if possible. If one is not available, read over the job advertisement to absorb any detail you can, and if possible, have a chat with the person who has arranged the interview for you about the role and the duties/responsibilities involved. Get it clear in your mind, so you’re not caught out when discussing it.
Don’t be late!
Being late for a job interview sets the wrong impression immediately, meaning that you start at a disadvantage when it comes to making a good ‘first impression’ as the interview gets underway. Find out where it is, how you will get there, how long it will take you, and allow plenty of time to get there. Respect the fact that the interviewers may be working to a tight schedule on the day of your interview, so your lateness might cause issues throughout the day for them.
What are you wearing?
Plan in advance what to wear. Make sure that you are presentable, in your best interview clothes. Make sure that they are clean, neat and tidy, and appropriate for the job you’re being interviewed for.
Although you might be a little nervous, and be trying to think of ways to come across in the best way possible, don’t let these thoughts allow your mind to wander during the interview. Try to remain focused on the person speaking to you, on what they’re saying and asking you.
Answer the actual question
So you’re listening intently, and you understand the question being asked. Make sure that you answer that actual question and don’t go off on a tangent, over explaining perhaps irrelevant things. Adding a little extra detail here and there is no problem, but giving details which don’t answer the question is a big no no.
Why should they pick you?
At some point during the interview, the interviewer might ask you why they should pick you. Be prepared with a great answer. Think about what they might want to hear, think about your genuine answer, think about why you would be an ideal fit for the role, put it all together and create a great answer before you go to interview.
Show how interested you are
If an interviewer has seen a number of people for a job as well as you, and has shortlisted 2 or 3 people including yourself, often one thing that can make a world of difference is you explaining how interested in the role you are. Don’t take up 10 minutes telling them how much you really want the job, just simply express how you feel about the role, about the prospect of getting the job and why you would like the job so much. Enthusiasm for a role expressed correctly might just get you over the finish line!
Take deep breaths before you enter the interview room, and try to tell yourself that these people talking to you are normal, everyday nice people. They are not trying to catch you out, they are simply trying to find out a little about you, so relax, let the conversation flow and ………
A good interviewer can see past your nerves, and will be looking to try to see the real you, so try to let that show.
0151 601 6263 | firstname.lastname@example.org
Suite 115, 1st Floor, No 1. Old Hall Street, Liverpool, L3 9HF
Courtney Reed Group
No 1 Old Hall Street